Your data
Privacy notice
This page explains what data mamakatiopa.com and Bana Bilaka Studio process, why, for how long, and how to exercise your rights. It follows the information the UK GDPR requires us to give you, as set out by the Information Commissioner's Office (ICO) in its "right to be informed" guidance.
Who is responsible for your data
The data controller is MAMAKATIOPA LTD (trading as Bana Bilaka Studio), a company registered in England and Wales, number 13332618, registered office 104 Whitmore Road, Birmingham, England, B10 0NP. Contact: info@mamakatiopa.com, WhatsApp +44 7751 198490. Given the size of the business, no data protection officer has been appointed, which is not a legal requirement at this scale; data requests are handled directly at the address above.
No cookies, no analytics today
This site sets no cookies and uses no analytics, advertising or tracking tool. Simply browsing it does not generate any automatic data collection. The only data we receive is what you choose to send us yourself, by WhatsApp or email.
If a measurement tool or advertising pixel is ever added to this site, a consent banner will be put in place before it goes live, and this page will be updated to reflect it, in line with the Privacy and Electronic Communications Regulations (PECR) on non-essential cookies.
What data we process
When you write to us on WhatsApp or by email, we receive whatever you choose to tell us: your name, phone number or email address, and the content of your message (your project, your budget, your timeline). We collect nothing else, and we do not gather anything about you from any third party.
Why we process it, and on what legal basis
| Purpose | Legal basis (UK GDPR) |
|---|---|
| Responding to your quote or information request | Legitimate interest in promoting and selling our services (art. 6.1.f) |
| Preparing, sending and revising a quote | Legitimate interest, then performance of the contract once the quote is signed (art. 6.1.b) |
| Delivering the project you commissioned | Performance of the contract (art. 6.1.b) |
| Keeping invoices and accounting records | Legal obligation to keep accounting records (art. 6.1.c) |
We do not use your data for any other purpose, and we do not send you marketing messages without your explicit consent.
Who your data is shared with
Your data stays within the Bana Bilaka Studio team. It is never sold, rented, or shared with a third party for commercial purposes. Two technical providers do have access to it, purely to run the tools we use to stay in touch with you:
- Meta, which runs WhatsApp, processes the messages you send us through that app under its own privacy policy; we do not control how it processes that data and encourage you to read it directly on whatsapp.com.
- Our email provider hosts the messages you send us, under the standard terms of a business email service.
Transfers outside the UK
This site is hosted on a server located in Finland, within the European Union: that transfer is covered by the UK's adequacy decision for the European Economic Area, with no extra safeguard needed. WhatsApp (Meta) is a US-based company and may transfer your message data outside the UK and the EU as part of running its own service; we have no control over those transfers and point you to Meta's own privacy policy for the safeguards it applies.
How long we keep it
We keep your data for as long as our business relationship lasts, then for six years after it ends, to meet our accounting obligations under UK law. After that, it is deleted.
Your rights
Under the UK GDPR, you have the right to:
- ask for access to the data we hold about you;
- ask us to correct it if it is inaccurate;
- ask us to erase it, within the limits of our legal retention duties;
- object to processing based on our legitimate interest;
- lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority, at ico.org.uk/make-a-complaint, if you believe your rights have not been respected.
To exercise any of these rights, write to us at info@mamakatiopa.com. We reply within the one-month period the law allows us.
Last updated: 2 September 2026.