Before you book
Terms of service
These terms apply to any order placed with MAMAKATIOPA LTD, trading as Bana Bilaka Studio (104 Whitmore Road, Birmingham, England, B10 0NP, company number 13332618). They sit alongside the signed quote, which remains the reference document for each project.
1. What we do
Bana Bilaka Studio designs and produces AI-generated advertising films, title sequences, music videos and films for business clients and artists. Every project starts with a written quote setting out the format, length, deliverables and timeline.
2. Quotes and orders
No image is produced before a quote has been signed by the client. The quote states the price, the timeline, the number of revision rounds included, and the name of the client's approver. The order is considered placed once the quote is signed and the deposit paid.
3. Pricing and VAT
All prices shown on this site and in our quotes are excluding tax. Launch pricing shown on the site is reserved for the first five orders; the standard rate applies afterwards. How VAT applies depends on where the client is based, in line with HMRC's VAT Notice 741A (sections 6.3 and 12.2):
| Client | VAT treatment |
|---|---|
| Business client outside the UK (company, association, sole trader) | Invoiced without UK VAT. The place of supply is treated as the client's location, and the client accounts for VAT there under the reverse charge. |
| Private individual outside the UK | Our creative and advertising services fall outside the scope of UK VAT for this type of client. |
| Client based in the UK | UK VAT at 20% is added to the price excluding tax, if MAMAKATIOPA LTD is VAT-registered. |
4. Payment
For an advert, a title sequence or a music video: 50% on booking, the balance on delivery. For a film (short, episode, feature): 30% on signing the quote, 30% on approval of the visual bible, 30% at the end of shooting, 10% on final delivery. No final file is released before the balance is received.
5. Revisions
Two rounds of revisions are included in every quote. A third round, or any request that reopens something already approved, is charged separately, on an additional quote agreed before the work is carried out.
6. One approver
Each client names, in the quote, a single person authorised to approve project stages and request revisions. This protects the agreed timeline: Bana Bilaka Studio is not required to arbitrate between conflicting instructions from more than one person on the client side.
7. Timelines
Timelines are stated in the quote. They start running once the deposit is received and the client has supplied the requested materials (copy, brand guidelines, references, audio). Any delay by the client in approving a stage or supplying a material pushes delivery back by the same amount, and is not a failure on Bana Bilaka Studio's part.
8. Nature of the deliverables
The images and videos we deliver are produced using generative artificial intelligence tools under human creative and technical direction. Unless otherwise agreed in writing, the people shown in the deliverables are fictional and do not depict any real person. Bana Bilaka Studio does not reproduce, without authorisation, any trademark, logo, or identifiable real person in the deliverables it produces.
9. Intellectual property
Once payment is received in full, the client is granted an exclusive, perpetual licence to use the final deliverables, across all media and uses. Bana Bilaka Studio keeps the right to show the deliverables in its portfolio, on its channels and in its marketing, unless the client objects in writing before delivery. Working files (prompts, references, boards, intermediate versions) remain Bana Bilaka Studio's property and are not transferred to the client unless the quote states otherwise.
10. Cancellation
If the client cancels, the deposit paid covers the work already carried out and is not refunded beyond the share corresponding to work not yet started at the date of cancellation. Bana Bilaka Studio may decline or stop a project that breaches its editorial standards, including any hateful, degrading, or misleading content about a real person; in that case, only the work actually carried out is invoiced.
11. Liability
Bana Bilaka Studio takes every reasonable step to deliver work that matches the signed quote. Where its liability is engaged, it is limited to the amount actually paid by the client for the service concerned, except in the case of wilful misconduct or gross negligence on its part.
12. Governing law and disputes
These terms are governed by the law of England and Wales. In the event of a disagreement, the parties agree to first seek an amicable resolution; failing that, the dispute falls under the jurisdiction of the courts of England and Wales.
Last updated: 2 September 2026.